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Marty’s Barber Shop has one barber. Customers have an arrival rate of 2.2 customers per hour, and haircuts are given with a service rate of 5 per hour. Use the Poisson arrivals and exponential service times model to answer the following questions:

a. What is the probability that no units are in the system?

b. What is the probability that one customer is receiving a haircut and no one is waiting?

c. What is the probability that one customer is receiving a haircut and one customer is waiting?

d. What is the probability that one customer is receiving a haircut and two customers are waiting?

e. What is the probability that more than two customers are waiting?

f. What is the average time a customer waits for service?

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91702425

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