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Mark’s Auto Center employs a single mechanic for transmission repair. It takes that person an average of 2.5 hours (exponential) to fix a transmission. There are an average of 2.1 people who bring in their cars for transmission jobs each 8-hour day. a. Calculate the average number of transmissions that are waiting to be fixed. (Round your answer to 2 decimal places.) Number of customers b. What is the utilization? (Round to integer) System utilization % c. Calculate the amount of time during an eight-hour day that the transmission specialist is idle. (Round your answer to 2 decimal places.) Amount of time hours d. Calculate the probability that there are two or more cars being worked on AND waiting for transmission repair. (Do not round intermediate calculations. Round your answer to 4 decimal places.) Probability

Operation Management, Management Studies

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