Mark Berry, Sandra Griffith, and Juan Carlos are seniors at Florida tech University, majoring in industrial technology with a quality emphasis. All three hope to be quality directors after graduation.

"I am going to use the Kaizen approach when I graduate and land my first job," said Mark. " It's simple, easy to use, and effective."

"Not me," replied Sandra. "I like the Six Sigma approach."

"I'm not going to use either of them," said Juan

"I'm going to make myself a master list of improvement strategies and use whatever is best for the individual situation."

Join their debate. What approach do you think is best for promoting continual improvement and why?