Managing e-mail is a common and time-consuming daily, Ask an Expert

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Managing e-mail is a common and, time-consuming daily activity. For many it is hard to keep up with the volume of messages, let alone provide timely responses. A student Sue receives 50 messages each day to which she must generate a response. Suppose we can track how many messages have yet to be answered. For instance, suppose that Sue removes a message from her InBox once she has responded to it. Then the remaining messages in her InBox are the messages that are waiting to be answered. Over the last semester, the size of her InBox has varied between one and two hundred messages with an average of 150 messages. Estimate how long it takes Sue to answer a message

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Operation Management, Management Studies

Category:- Operation Management
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