Managing Conflict and Stress
Read the following scenario:
o As the manager of a department, you have noticed a lot of tension and arguments between your employees. The disagreements have been about work and personal issues.
o Julie has been a model employee for more than a year. In the past month, she has been late to work six times. You have noticed her checking her cell phone for messages very frequently, and she has been visiting non-work-related websites on her computer.
o Coping with work conflicts such as these has created an increased amount of stress in your life.
Write a paper of approximately 750 words that answers the following questions:
o How do you identify and approach the different conflicts occurring within your department?
o On which issues are you going to counsel, manage, and correct the behaviors of your employees? Outline your action plan for Julie. If you feel no action on your part is needed, explain why.
o How are you going to manage your increased stress?
What policies and procedures can you put into place to help you and your team succeed?
Include a minimum of three sources.