Management:

1. Create a timeline illustrating the history of the European Union and a timeline illustrating the history of NAFTA.

Case: Dirty little secret

2. What's your reaction to these events? Are you surprised that bribery is illegal? Why do you think bribery takes place? Why do you think it needs to be outlawed?

3. Research whether other countries outlaw bribery. (Hint: look at the Organization for Economic Cooperation and Development.)

4. We've said it's important for managers to be aware of external environmental forces, especially in global settings. Discuss this statement in light of the events described.

5. What might Walmart's managers here in the United States and in foreign subsidiaries have done differently? Explain.

6. Walmart is not the only company to be linked to bribery. Find at least three other examples and describe those.

7. How might population trends affect a professional services organization like PwC? What might it have to do to adapt to these trends?

8. What challenges might PwC face in adapting to a more diverse applicant pool of college graduates?

9. Businesses often face the dilemma of retaining diverse employees once they're trained. What can PwC do to retain its diverse employees?

10. What advantages do you think PwC's mentoring program provides? What potential drawbacks might there be?

11. PwC's "rotating" chief diversity officer is an unusual approach. What advantages do you see to such an arrangement? Drawbacks?

12. How can TOMS balance being socially responsible and being focused on profits?

13. Would you describe TOMS' approach as social obligation, social responsiveness, or social responsibility? Explain.

14. It's time to think like a manager. TOMS' one-for-one approach is a wonderful idea, but what would be involved with making it work?

15. Do you think consumers are drawn to products with a charitable connection? Why or why not?