Lisa is considering a wireless order-taking system as well as she's asked you to do a cost analysis of acquiring it. Use the subsequent information to calculate the ROI as well as NPV of this system with an Excel spreadsheet.
a. The acquisition cost is $35,000 and will be paid for at the time of installation.
b. It will reduce the wait staff by one person (assume $10/hour, 2020 hours/year + 18% benefits)
c. Money costs 7%
d. The system will become obsolete in three years
In addition to the ROI and NPV, what are some intangibles Lisa needs to consider?