Q1) Linda Yang, a labor relations specialist, wants each side to leave the negotiating table well satisfied. Yang is best advised to use which style of conflict management?

i) competitive
ii) collaborative
iii) accommodative
iv) sharing

Q2) In quid pro quo sexual harassment, the harassed person:

i) is intimidated with sexually-toned language.
ii) loses out because of refusal to grant a sexual favor.
iii) receives favorable treatment because of refusal to grant a sexual favor.
iv) gets even with harasser by harassing him or her.