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Let's say that you are the owner of a small construction business. You are hired by another local firm to construct a warehouse. Soon after you complete the building, you are served by local law enforcement, and discover that a lawsuit has been filed against you by the firm that hired you for shoddy work. Using the concepts from this chapter, explain in detail the procedural side of where you go from there. In other words, explain step by step what happens next once you have been served and summoned to appear in court.

Operation Management, Management Studies

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