1 Read the case study "Studer International" on pp. 30:31. In at least one paragraph answer the questions.What leadership skills are necessary in a corporate environment characterized by instability and turmoil? Has Julie Cobb demonstrated any of these skills in her current position?
2 Would you promote someone into a key leadership position who is considered a "people pleaser"? Explain.
3 Leo Durocher, baseball manager from 1939 to 1972, once said, "Nice guys finish last." Apply that idea to leadership within an organization. Is it possible for a manager who demonstrates kindness and concern for employees to achieve both top:line (total sales) and bottom:line (profits) results simultaneously.