Learning Outcomes being assessed:

Select and apply operations management theories, models and tools to case study scenarios using quantitative approaches in analyzing operations problems.

Design and develop an operations management system for manufacturing or service firm at UAE

Question one:-

As an operation management assistant, you are asked to design a MANUFACTURING entity in UAE. Answer the followinz questions which are considered in the design:-

1. List three strategic decisions for the system which you will design. Explain the importance of an two.

2. Which type of operational processes will you suggest and why?

3. Write any two advantages and two disadvantage for the proposed operational process.

4. Which operational layout will you suggest for the design? Why?

5. Write one advantage and one disadvantage for the suggested layout.

6. What is mass customization? Suggest two techniques suitable for that.

7. List three dimensions of product quality. Explain one operational tactic to maintain each dimension mentioned in your answer.

8. List two sources of product design ideas? Explain one of them.

Question Two:-

In the e-text book, using Excel sheet, solve problem no. 21 in chapter 3 (forecasting),page 126.