Learning Objectives of the workshop
To understand an interview's purpose, usefulness and importance
Learn how to ask valid questions and how to ask and format them correctly
Interviews and Questionnaires
Questionnaires are a useful tool for surveys with a large sample size.
They are more structured and probably easier to answer
They don't take too much time
Interview questions are less rigid than surveys/ questionnaires
Interviews take more time and cover fewer points of view BUT
Interviews get richer information
Useful for formulating survey questions Interviewing Tips
From General Guidelines for Conducting Interviews
http://www.managementhelp.org/evaluatn/intrview.htm
Explain the purpose of the interview
Including expected duration
Ask if they have any questions
Tell them how to get in touch with you afterwards
Don't rely on your memory; go over tapes and notes immediately after the interview
Make sure that you cover all these areas in your questions:
Organizational behavior
Contingency situations
System Approach
Team-based working
Job satisfaction
Job involvement
Organizational Commitment
Perceived organizational support
Employee involvement
Organizational Commitment
Identify oneself as part of the organization (wishing to be a member of the organization)
Proud of being part of the organization
Quality of work
Willing to take on more workload
Organizational Support
Support provided by the organization
Leave benefits
Incentives
Solving personal/professional problems
Flexible timings
Support training