Leaders of organizations are charged with solving problems every day. Identify an organization that recently failed at the process of addressing a major organizational challenge and/or making a major decision. If possible, identify an international organization.

• Provide a brief history/background of the organization.
• Explain how the problem was resolved, using the steps from the problem-solving process presented in this module. If certain steps were skipped, explain which ones and why.
• Consider how you or the leader/organization might have approached the problem differently. Again, use the steps from the problem-solving process.
• Hypothesize whether your approach might have had a different outcome.