"Leaders are kept awake at night by hard business realities: the need to generate profitable growth, reach markets quickly, protect their reputation, and anticipate the unexpected. But their deeper sleeplessness comes from the human challengers: How can they acquire and retain the best talent to lead their companies through change? How can they promote teamwork across boundaries and borders? How can they develop executives to lead in the world? 'Our scarcest resource is globally literate leaders,' warns Alfred Zeien, chairman and CEO of Gillette, one of the Unites States' most global companies" (page 25). Class, ihere let's discuss key elements of leaders operating within global organizations. What are some key skill sets and personality traits of "globally literate leaders"?