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“Bureaucracies, which are organizations run according to rigid rules and regulations and directed under centralized authority, are not designed for rapid response to consumer needs because of the rules and regulations the management imposes. Leaders rather than managers have a much better chance of inducing a rapid response to shifting consumer demands, especially in the delivery of services.” Analyze this statement from your textbook. What are your thoughts about this statement? Does this mean that rules and regulations should not be present in an organization? What does this mean for public health professionals who may work in a bureaucratic environment? In your response, provide examples related to change in the health industry.

Operation Management, Management Studies

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