“Bill Smith, after a period of great self-reflection and introspection, went to see his boss with the following information. He was shocked when he looked at himself and discovered he was middle aged and was still only in the middle income bracket of society. In addition, he was tired of living in a large city; he wanted to be transferred to a small town. And finally, along with his transfer, he expected to receive a large raise.”
What is the major communication problem in this scenario?
How can it be solved?
How do you see this problem in communication affecting managerial actions?