1. A typical salesperson's product knowledge should include:
The product's FAB
Product's SELL sequence
Product's AIDA sequence
A complete grasp of his or company's production and service facilities
An in-depth knowledge of how the product is made

2. Which of the following statements about sales training is true?
Knowledge of selling is truly developed through experience
The typical salesperson only goes through about two weeks of sales training during his or her entire selling career
Sales knowledge gained from sales training typically does not benefit the salesperson
The only reason companies engage in sales training is to abide by federal government laws that require "equity in positioning"
A salesperson has to undergo sales training only at the beginning of his sales career