Jim corner the owner of corner bike rentals wants to start, Ask an Expert

Management Studies

Jim Corner, the owner of Corner Bike Rentals, wants to start analyzing his company's quality. For each bike rental, there are 4 types of customer complaints: (1) bike not working properly, (2) wrong bike size, (3) bike uncomfortable, and (4) bike broken during operation. During the past week, his company rented 380 bikes. He received a total of 22 complaints.

? What is his company's DPMO for the past week?

? What is its Six Sigma operating level?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92540203

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