(Answered) It has been said that quality management is really a

Management Studies

It has been said that quality management is really a people-focused process, more than a technical system. If this is true:

What conditions must first be in place for a firm to be successful with quality management in line with ISO 9000?

What are the possible repercussions or challenges for the firm in the banking or manufacturing industry if the employees are not fully committed to ISO 9000?

Your paper should be 2-3 pages long, citing at least two sources.

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