Is Jennifer right about the need to evaluate the workers.formally? The managers?.-Why or why not?.

Develop a performance appraisal method for the workers and managers in each store.

Is the company, at the point where it should be set-ting up a formal salary structure based on a complete job evaluation? Why?

Is Jack. Carter's policy of paying 10% more than the prevailing rates a sound one, and how could that be determined?

Similarly, is Carter's male-female differential wise? If not, why not?

Specifically, what would you, suggest Jennifer do now with respect to her company's pay plan?

What would you do if you were Jennifer; and why? .

Should a disciplinary system be established atCarter:Cleaning?

If so,What should it cover, and would you suggest it deal with a situation Such as the one with the errant counter. people?

How would you deal with the store manager?