Q. A recent study reported which instructors at colleges also universities are frequently requisite d to engage in emotional labour. Identify situations in which emotional labour is requisite d for this job. In your opinion, is emotional labour more troublesome for college instructors or for telephone operators working at an emergency service? Be sure citing your sources.

Four drive theory is conceptually different from Maslow's needs hierarchy (as well as ERG theory) in several ways. Describe these differences. At same time, needs are based on drives, so four drives should parallel seven needs which Maslow identified (Give in hierarchy also two additional needs). Map Maslow's needs onto four drives in four drive theory.