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Referring to the information presented in the chapter and case, by researching the “retail salesperson” position on O*Net (http://online.onetcenter.org), create a job requirements matrix for the sales associate position at Chern’s. Be sure to consider the company’s business strategy and corporate culture in creating job duties and identifying competencies, or KSAOs. For each competency or KSAO, decide if Chern’s should hire people who already possess the characteristic, or if the firm should train them to develop it. Also, estimate to the best of your ability how important each characteristic is relative to the others, as well as the relative time associates spend on each job duty. You may have to use some judgment to come up with the answers to these questions. You will use this information later to determine how to weight the assessment information obtained on each job candidate.

Given the information contained in the Chern’s case description and your own knowledge of this type of position, create a job rewards matrix for the sales associate position.

Using O*Net and other sources of data, create a job requirements matrix.

For each competency or KSAO, decide if it should be used to hire or plan to develop.

Estimate how important each characteristic is relative to the others as well as the relative time spent on each job duty.

Create a job rewards matrix.

HR Management, Management Studies

  • Category:- HR Management
  • Reference No.:- M9508994

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