Instruction E-Mail or Memo: Describing a Workplace Procedure

At your job or organization, assume that a new employee has joined the staff and the boss has asked you to write out a set of instructions for some task. It could be sending faxes, printing copies, answering the phone, setting up appointments, scheduling conferences, training employees, greeting customers, closing a cash register, opening the office, closing the office, or any other task that has at least five steps.

Your Task. Prepare an e-mail or memo to your manager, Josh Washington, in response to his request for a set of instructions for the task.