Informal modes of communications within an organization cannot always be controlled, nor should they be controlled in many cases. For this assignment, you're to list the pros and cons of word-of-mouth communication within an organization.

Are there specific instances when informal communication can work in a positive manner for an organization?

Give two exs: 1 of when word-of-mouth communication may be useful to the organization and 1 of when it can be detrimental to an organization.

What are some steps that the police manager and the organization can take to make sure that the rumors are controlled?