In your capacity as the Director of Human Resources, develop a plan for how you would conduct an internal and external wage analysis of your organization and respond to the impact this would have on the organizationRead the "Home Care: Accreditation Scenario" located in the Allied Health Community. Be sure to review the Instructions and Legend information.
In a total of 250-500 words, respond to the questions located in the Home Care Scenario.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center.This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
SCENARIO:
Standardization, process, attention to detail, and uniform adherence to policy are the most difcult concepts for Louis to impress on his managers.. As a quality insurance director for a home health company,, he continually fnds errors that put the company at risk.. More importantly, they put people at risk. There are three shifts and 27 managers. Most follow protocol well, but there are eight managers who have been with the organization for over 10 years who do not.. When the pr ocess was revamped late last year, these eight managers rejected the changes and instructed their employees to continue charting as they had been doing in the past. This has created a great deal of confusion at shift change,, as well as hostility with the other managers,, who feel their teams will make errors because information was not charted within the scope of the new policy.. The managers who refuse to follow the new charting process admit that they understand what is expected,, but they state that the new process is cumbersome,, increases error,, and obscures vital data.. The managers that refuse to comply with the new process are also some of the best in the organization.. They say they are not objecting because they want to avoid change or work.. Instead,, they detailed a list of problems and risks that they identifed as a result of the new process and gave it to the leaders of the home health company.. This put the company in a bind.. They had invested $7750,000 in the new system and had service agreements for the next two years.. However,, they could not just dismiss the concerns or risks communicated by the eight managers.. Louis’’ job was a nightmare..Everything was at an impasse and people were at risk..
HOME CARE Scenario/ Instruction
Care in this capacity can range from a short term to long term based upon the changing needs of the patient. Patient age can range from pediatric to elderly.. Care can be provided in the patient’s private home, group home, or assisted living setting. Medical homes fall into this category and are a new focus of Accountable Care Organizations through the Affordable Care Act of 2010..
In your capacity as the Director of Human Resources,, develop a plan for how you would conduct an internal and external wage analysis of your organization and respond to the impact this would have on the organization. As the Director of Human Resources within a home care environment, you are responsible for the administration of the organization’s labor budgets.. Your Director of Clinical Services, who has a MSN, has presented some challenges regarding the compensation of her staff. This specific assisted nursing facility focuses on long term care, providing approximately 500 nursing and support personnel who deliver direct and indirect care to approximately 225 patients representing various stages of acuity and need for nursing care.. Your overall labor budget represents approximately 60% of expense revenue.
The Director of Clinical Service complains that several of her registered nurses are threatening to leave the organization,, allegedly because a competitor nearby pays their nurses higher wages.. In fact, Director of Clinical Service asks for an across the board immediate pay adjustment of an additional $55.00 an hour for the nurses. She is awaiting a response from you before the day is over..
Please answer:
In your capacity as the Director of Human Resources,, develop a plan for how you would conduct an internal and external wage analysis of your organization and respond to the impact this would have on the organization.
What steps would you, as the Director of Human Resources, take to rectify this issue?