(Answered) In what specific ways do you see technology impacting

Management Studies

In what specific ways do you see technology impacting customer service? For example many times on receipts it will have a website or toll free number to call and "tells us what you think"?

What does great customer service mean to you? Please provide the name of the company and when it happened?

Give examples of companies you think focus on all six areas of the customer-focused environment. Describe how you think the company meets all of these areas.

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