(Answered) In this discussion please refer to the case unintended

Management Studies

In this discussion, please refer to the case "Unintended Acceleration: Toyota's Recall Crisis," by Austen-Smith, Diermeier, and Zemel. Respond to the following questions:

What is the best outcome Toyota could have expected from this crisis?
How might Toyota have improved its response to this crisis?
To what extent should Toyota be considered at fault for these incidents?
At present, what further steps might Toyota take to improve its reputation following this crisis?

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