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In this discussion, please refer to the case "Unintended Acceleration: Toyota's Recall Crisis," by Austen-Smith, Diermeier, and Zemel. Respond to the following questions:

  • What is the best outcome Toyota could have expected from this crisis?
  • How might Toyota have improved its response to this crisis?
  • To what extent should Toyota be considered at fault for these incidents?
  • At present, what further steps might Toyota take to improve its reputation following this crisis?

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