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In this assignment you will share your interpretation (with examples also) of the four behavioral styles described in chapter 6. It needs to be in some depth, so 300 words is a minimum requirement for your answer. Because you are asked to name the styles using the names from the book.

Specifically what you need to do is:

In your own words describe the four styles mentioned in the book in your paper using your own words and name that style with the name from the book, then

For each of the fours styles, give some examples of people with that style predominantly. Don't just name names, say why you believe that individual represents that style primarily. The examples could be people you know or public figures (including actors...).

Lastly, share how you with your own mix of styles have found to be the best way to communicate with each one of the four styles. So for style " A" for example, state what works and why.Name that style with the book name so I can follow your narrative. Then go on and do the same for the other three styles.    THE BOOK IS CUSTOMER SERVICE The four Behavioral Styles are : Rational, Inquisitive, Decisive, and Expressive. The Book Name is Customer Service ( Skills For Success) It is the sixth Edition, The authour Name is Robert W. Lucas.

Operation Management, Management Studies

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