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In this activity you are to create a marketing letter that would be suitable for mailing to list of customers. You may have a detailed mailing list of your network. Connect to the online help of Microsoft Word and take the Mail Merge I: Use Mail Merge for Mass Mailings (https://support.office.com/en-US/article/Mail-merge-I-Use-mail-merge-for-mass-mailings-4824d47b-16ec-4482-a75c-7961d4653427)  training session to learn how to use the mail merge feature. Practice documents are available at http://www.gcflearnfree.org/word2013/31. 

As you utilize the mail merge feature more, you may find you want to mail a marketing letter to customers in a specific postal code, and add a personalized greeting and a note to the letter. Mail Merge II: Use the Ribbon (https://support.office.com/en-US/article/Mail-merge-II-Use-the-Ribbon-and-perform-a-complex-mail-merge-437207c8-b04c-4ca4-89d4-8823776714e4) and perform a complex mail merge training will teach more advanced features.

After completing the mail merge, you will submit one pre-merge letter showing the fields in the Microsoft Word document, and one completed sample letter from the assignment showing the final merged information.

Business Management, Management Studies

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