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In the story iceberg is melting a group of penguins when they discovered that their iceberg is indeed melting and understood that they are facing a disaster followed a well thought out practical process to counter the irressitable as they as a unit had to come out of the way of life followed for decades and had to change to survive . They followed 8 steps in the process :

1. Created an urgency about change

2. Carefully selected a group who were best to create the change

3. To set the changed vision and how that changed vision will be achieved

4. To make others to understand the vision and to accept it and buy in.

5. To empower others to put in their best efforts and remove all the obtacles which come on the way.

6. Celebrate every small and big win on the way

7. Do not get complacent after first few wins and instead press harder

8. Maintain the change by making it a part of the culture In our text Our Iceberg Is Melting, Kotter provides a story-based scenario of a situation needing a change intervention.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92497971

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