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In the course scenario, the following was stated: The CEO has hired you as an external organizational development consultant to help him identify problem areas and to understand where changes should be made within the company. Over the next few weeks, you will also be working with the CEO and managers in all four divisions of the company to help establish these changes. Your various responsibilities will also include talking with employees at each level of the company to get a better understanding about underlying problems.

So far, you are seeing inconsistencies in leadership practices in each of the departments, and you are concerned that while the company is trying to improve its communication protocol, the different leadership styles may be creating confusion. For example, when you talked to one of the production employees, Sonja Diaz, she explained that she had many ideas for helping to streamline the production process, but feels she cannot share them because of the transactional leadership.

In the marketing department, one sales rep, Jerry McVie, felt that he was not being challenged with his current goals and is even considering leaving the company to join one of the competitors. Lack of communication between the divisional leaders might also be the cause of conflict between the departments because they operate in silos. This separation between divisions may also be having a negative effect on middle management staffing issues.

Your meetings with managers on conflict resolution are going well. You and Jared the CEO meet after he gets back from his business trip to finish your discussion about leadership styles.

Your CEO Jared says, "Maybe we should talk to the vice presidents and managers about leadership styles. "I was hoping you'd say that," you say. "I'll have a presentation that defines a minimum of 4 leadership styles, and then compares and contrasts a minimum of 4 leadership styles in order to discuss strengths/weaknesses and pros/cons of one leadership style over another. Please have this ready for meetings next week. Thanks."

If there are any questions on any of this, reach out to your instructor and also be sure to attend or listen to the chats as that is where you will be able to ask questions and gain many insights in what is being asked for here.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93134013

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