In service industries that require extensive knowledge and, Ask an Expert

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In service industries that require extensive knowledge and training on the part of the service provider (e.g. medicine), which is the least viable way of dealing with demand variability and perishable capacity?

a. Allowing customers to wait
b. Adjusting service capacity
c. Smoothing demand
d. Taking reservations

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9692127

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