In order to produce capable employees that possess the necessary knowledge, skills, abilities and other characteristics needed to perform a job successfully, an I/O psychologist/organization must conduct organizational training that is effective and accurate.

According to Spector, this training begins with a needs assessment. A needs assessment analyzes deficiencies at the organizational level, job level, and the individual level. Objectives or goals are then set in place to reduce these identified deficiencies. Training is then designed that will reduce or eliminate problem areas. The training is then delivered and evaluated. Training evaluation is done by conducting a research study to determine if the training was effective. The evaluation process includes 5 steps;

Select criteria

Choose a research design

Choose measures

Collect data

Analyze data, interpret results

A well designed and conducted evaluation study can provide valuable information about whether or not the training program is having its intended effects on individuals and the organization.

How would you go about improving a training program that was not effective? What measures would you take? Explain.