1. What makes the person more adaptable at one form of communication over another? How can the individual decrease his/her apprehension in different communication settings?

2. In examining different element of communication, describe the significance of making sure that management's message has been communicated effectively to those implementing change.

3. Suppose you are manager in the administrative office and company has purchased another company in the area. Company has decided to consolidate administrative departments of two companies and bring in completely new computer system which will streamline work. Your employees are very concerned for their jobs and it is affecting department's morale and job performance. prepare steps do you take during change to effectively communicate message of change?

4. Suppose you are manager in international organization and have been directed to develop team for new project. What approach will you use to make your team? What kind of team structure would you utilize? How would you address problem solving with team?