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In Dale Carnegie's ‘How to Win Friends and Influence Others’ the author advises to "give a person a fine reputation to live up to,". If we look at that in terms of establishing a label, explain why an ‘input-based’ label (work ethic, attention to detail or conscientiousness, etc.) vs a ‘trait-based’ label (smart, attractive, etc.) might lead to different outcomes.

Operation Management, Management Studies

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