In a call center the waiting time for a customer is, Ask an Expert

Management Studies

In a call center, the waiting time for a customer is normally distributed with an average of 65 seconds and a variance of 25 seconds. Assuming that the probability of a customer waiting more than "X" seconds is 67.36%, determine, with the help of the normal distribution table, the value of X.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9349137

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