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When preparing the introduction to a presentation, you want to draw in the audience from the start. In your own words, discuss two of the author's methods to capture the audience's attention. For one of those methods, give an example that attempts to follow that method.

Arnold Schwarzenegger, the Austrian-born governor of California, which is home to 13.2 million Hispanics, advised Latino immigrants that if they want to learn English more quickly, “You’ve got to turn off Spanish [-language] television. . . . I know that when I came to this country, I very rarely spoke German to anyone.” Do you agree with Schwarzenegger’s advice to immigrants on learning English in the United States? Why or why not?

Operation Management, Management Studies

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