Important information about Career Development Plan

Using the Electronic Reserve Readings (ERR), Internet, and/or additional resources,

Create a five-year career development plan for a credit card company call center.

Your plan should must include the following:

a. Career goals and objectives
b. Possible promotional opportunities for career growth
c. Methods for career management
d. An inventory of current skills, abilities, training, and education
e. Job satisfaction attributes
f. Identification of three action steps to reaching stated career goals and objectives
g. Identification of potential barriers to reaching stated career goals
h. Analyze the affect of career training programs

Organize the solution in terms of an introduction, body, and summary/conclusion.

Please provide proper references and cites properly format. If you are using a book, please provide author (s), chapter, paragraph and/or page number(s) in APA format.