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Imagine that you have been hired by Amazonto review its long-term online strategy. In a PowerPoint presentation to be given to the long-term planning team, cover the issues listed below. Each slide must contain notes fully explaining all points made on the slide. Refer to Case Study 10 and Exhibit 7.4 on page 210 of the textbook for this option. Amazon.com, Inc. (Case Study 10) describes the company’s founding in the mid-1990s. In 10 to 12 PowerPoint slides, analyze how Amazon uses the grand strategies of concentration, market development, and product development as a part of its long-term strategy for growth by addressing the following: Concentration: Increasing the current customers’ rate of use Attracting competitors’ customers Market Development Opening additional geographic markets Attracting other market segments Product Development Developing new product features

Operation Management, Management Studies

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