Imagine the individual holding the knife was actually standing in your workplace lobby. Then:

Name three safety planning or risk reduction actions you could have or should have taken prior to this situation occurring.

Name a strategy you could use to center yourself prior to addressing this situation.

Describe which phase of the three phase approach to crisis intervention you feel would be most important to apply when facing this situation. Why do you believe this is the most important phase to apply?

Cite two textbook references using APA format in your answer to this Initial Post.

Required 300-400 words.