Illustrate what or direct and indirect conflict management, Ask an Expert

Management Studies

Q. 1 indirect conflict management strategy is "Altering Scripts and Myths." Our opening spotlight is on Alan Mulally, new CEO at Ford Motor Business, who explain how prior to his arrival, Ford had a culture that "loved to meet," but, like monthly "department heads' meeting" example in book, meetings failed to actually resolve any conflict. Mulally "altered script" and changed culture for better.

Illustrate what or direct and indirect conflict management techniques did mulally employ? Drawing examples from your own work and personal experience, illustrate what conflict resolution strategies have you employed? Which 1s have you seen be successful? Illustrate what are effects of unaddressed conflict?

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Operation Management, Management Studies

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