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Q. 1. Illustrate what is wrong with explain how Gold Coast Advertising measures its quality? Explain why Gold Coast should ask its customers about explain how they define quality.

2. Offer suggestions to George Stein on ways of identifying quality dimensions GCA's customers consider important.

3. Develop a short questionnaire to be filled out by GCA's customers that evaluates explain how customers define quality.

 

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M9309258

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