Q. O'Malley and Lawler state that in an effort to shake itself free of its sometimes foolish and fluffy image, HR may be abandoning its most distinguished virtue.
Illustrate what is HR's most distinguishing virtue according to the authors? Do you agree or disagree? Explain why?
Illustrate what metrics are often used in HRM? Explain why?
If metrics aren't the answer, illustrate what do you recommend to determine HR?s effectiveness in private-sector business?