Q. 1. Think back to the stages of conflict Expressd in this chapter. Which stage best Expressd the conflict among Eisner and Jobs? Was it perceived, felt or manifest?
2. Which of the following best Express Michael Eisner's and Bob Iger's approaches to resolving conflict: dominating, problem solving, avoiding or accommodating? Explain.
3. To illustrate what degree do you think Iger's calmer and less confrontational approach to running Disney has helped the company position itself to survive a major economic recession?