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Identify the five variables of service quality and discuss how a small business can use each variable to create a competitive advantage over competitors. Minimum of five paragraphs.
Operation Management, Management Studies
ABC Corporation is an American company that wishes to do business with Rimonter, a corporation located in Asia. Rimonter has the standard practice of requiring an undocumented payment of $50,000 to a charitable organizat ...
1. How do you look at the role of nonprofit media organizations in Western countries and in sub-Saharan African countries? 400 words 2. What information do you need to calculate a student’s VLC for Amazon while he/she is ...
Business Law questions: 1) Essay Question: Dave signs a twelve-month lease for a new apartment at the Chateau Budweiser apartments. The rent is $1,000 a month. Before he moves in, Dave asks Jay if he would like to share ...
Howard and Molly married in 1983 and had a son, Sam. They divorced in 2004, at which time Sam was 19 years old, living at home, and attending college full-time. The divorce decree included a written property settlement a ...
The OTT (Over-the-top) fever is hitting Singapore, with services such as “VIU” from Hong Kong and “Catchplay” from Taiwan competing locally with Singtel’s “Cast” and Starhub’s “Go” services. A group of savvy media invest ...
1. Define discrete and continuous metrics, and give your own original example of each. 2. In bullwhip effect, how do we reduce the bullwhip effect? Explain on both mathematical approach and literature approach no matter ...
If the MTBF is 60 hours, the failure rate is (per hour) 0.750 B. 0.001 C. 0.017 D. zero As the RDF increases, the measure of risk exposure is affected: A. inversely B. directly C. not at all Assuming that the reliability ...
PART 1. Many companies use their brand as a competitive advantage. Given your knowledge about the global economy, identify three brands you believe have the strongest likelihood of remaining a source of advantage in the ...
1. Describe three kinds of organizations and the three levels of strategy in them 2. Describe core values, mission, organizational culture, business, and goals. 3. Explain why managers use marketing dashboards and market ...
A produce distributor uses 771 packing crates a month, which it purchases at a cost of $9 each. The manager has assigned an annual carrying cost of 31 percent of the purchase price per crate. Ordering costs are $26. Curr ...
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Why might a bank avoid the use of interest rate swaps, even when the institution is exposed to significant interest rate
Describe the difference between zero coupon bonds and coupon bonds. Under what conditions will a coupon bond sell at a p
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