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IBM is the epitome of a global company. With operations in over 200 countries, issues surrounding diversity are inescapable. Even though IBM executives have a long history of pioneering various forms of diversity, the stereotype of the IBM culture was one of white shirts and predominantly white males at the top of the organization. Globally, IBM currently makes use of a Worldwide Management Council of executives to determine corporate strategy. The challenge for IBM and for this council is to effectively promote business goals and outcomes while also addressing the issues and concerns of a diverse—and global—workforce.

What forms of diversity (e.g., race, gender, other) do you think IBM should emphasize? Why? Who should be involved in leading and promoting this effort?

What role should employees at various levels throughout IBM play in shaping IBM’s diversity initiatives?

do you think IBM’s diversity initiatives in one country (e.g., the USA) should be the same as those in other countries (e.g., Argentina, Cyprus, Moldova,or Vietnam)? Why or why not?

Operation Management, Management Studies

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