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I am taking a business management class we are currently on CH.6 Building Communications skills, book Office Procedures for the 21st century. 8th edition.

1. Discuss the importance of communications in the office.

2. Identify ten ways to improve your verbal communication and explain each.

3. List four barriers to communication and explain how each barrier blocks communication.

4. What are ten tips to follow when writing effective e-mails; include an explanation of each?

Business Management, Management Studies

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