Hunt, in the article, "Patient-Centered Care and Cultural Practices: Process and Criteria for Evaluating Adaptations of Norms and Standards in Health Care Institutions," writes, "Patient-centeredness suggests that health care providers and organizations adapt the services they provide to reflect the goals, needs and values of individual patients."

What does this statement mean to you? Also, by simply making this statement, Hunt implies that patient-centeredness is not the norm. Why is something as important as this not the norm, particularly since the mission of health care institutions is to provide care to those who cannot care for themselves?