Human Resources Management Examination

Part A: Answer each of the following questions in one or more complete paragraphs.

1. What are the steps involved in filing and investigating an equal-employment-opportunity charge?

2. You're a union organizer for the Office Workers National Union. You've been contacted by two employees of the EZ Insurance corporate office who want your union to help them organize EZ. They've already started organizing and have asked you to explain the ways that their union can become recognized or certified. How will you respond?

3. Discuss three individual (nonexecutive) incentive plans. Give their advantages and disadvantages.

4. Career development programs often contain segments designed to further the advancement of special groups within an organization. Briefly discuss some of the ways employers can facilitate the career development of women.

Part B: Answer each of the following questions in about five to seven sentences.

1. Discuss the implications of an aging and increasingly diverse workforce on the management of human resources.

2. Explain why an organization may choose to develop a cafeteria benefits plan for its employees.

3. Describe the effect of collective bargaining on area wage rates.

4. Define and describe the balance-sheet approach used by many multinational corporations to calculate the compensation they wish to offer to their expatriates.

5. Describe two of the ways employers have been trying to contain health insurance costs.

6. A multinational corporation has three basic sources to use when staffing its foreign operation. Name two of these sources, and give one advantage and one disadvantage of each.

7. What factors should be considered in designing a job?

8. Briefly discuss one of the legal requirements of the Fair Labor Standards Act.

9. Describe two of the primary types of employment tests.

10. Briefly explain how a grievance procedure operates.